Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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sync doesn't pair

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Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed on the desktop machine, but there is no "Ready to Scan" button on the phone. What now?

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed on the desktop machine, but there is no "Ready to Scan" button on the phone. What now?

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Hi,

Please note that the article suggests choosing one of the options: either pair your mobile browser by scanning a QR code, OR log in to your account on mobile. If you have already signed in, you don't have to take any additional steps. The only optional thing is reviewing your Sync settings, as described in the Choose what to sync section.

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Ok. But it still isn't syncing. 🤨

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