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Suspicious activity

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  • 最近回覆由 James

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I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

被選擇的解決方法

Chris Morin said

Does Mozilla have any support staff?

This is a community support forum. Pretty much every major web browser uses a support forum of some sort.

It sounds like it could just be an attempt vs actually logging in perhaps.

Not sure if they would be able to tell you but you could try posting a ticket at https://support.mozilla.org/en-US/questions/new/mozilla-account/form

從原來的回覆中察看解決方案 👍 1

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This is a user help forum no one here has access to your account.

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Does Mozilla have any support staff?

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選擇的解決方法

Chris Morin said

Does Mozilla have any support staff?

This is a community support forum. Pretty much every major web browser uses a support forum of some sort.

It sounds like it could just be an attempt vs actually logging in perhaps.

Not sure if they would be able to tell you but you could try posting a ticket at https://support.mozilla.org/en-US/questions/new/mozilla-account/form