Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows
Hello,
I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.
I have already tried the following steps:
Checked the sync status of my Firefox account. Ensured that I am signed into the correct Firefox account on my browser. Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.
Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?
Thank you for your help.
Best regards, Tameem
所有回覆 (5)
Is your data on another device? FYI... Firefox Sync IS NOT A DATA BACKUP SERVICE https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://www.mozilla.org/en-US/firefox/features/sync/ https://hacks.mozilla.org/2018/11/firefox-sync-privacy/ Sync is not a backup tool but it is a good sync/transfer/move tool https://support.mozilla.org/en-US/forums/contributors/707681
由 jonzn4SUSE 於 修改
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
Hello,
Thank you for your response. I wanted to clarify a few things regarding my issue:
I do not use Firefox on my mobile device, so I don’t have any data available on there to sync. I also don’t have any backups of my Firefox data from before the reinstall of Windows. However, I am still signed into my Firefox account from the time before I reset my PC. Could you please check if there is any way to recover my passwords or any other data from this account? I’m unsure if the data is still accessible.
I would greatly appreciate your help in any way possible to recover my passwords or find an alternative solution.
Thank you for your assistance.
tamemtamim700, do you have a "C:\Windows.old" folder on your hard drive? You may be able to recover previous Firefox data from there if so. (You may need to enable the viewing of hidden items in File Explorer before this folder appears)
See cor-el and jscher2000's posts here, for more info: https://support.mozilla.org/en-US/questions/1364322
由 TechHorse 於 修改