Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
此討論串已被封存。 如果您有需要幫助，請新增一個新問題
封存

compatability

Firefox 效能與連線
TyDraniu replied
christev
christev

Updated Foxfire with that usual automatic request on my desktop - has worked for years. Now I am getting the message : Error: Platform version 131.0.3 is not compatible with miniVersion >=131.0.2

When I select OK- the site closes out. I cannot get access to even check the download. Thank you

Updated Foxfire with that usual automatic request on my desktop - has worked for years. Now I am getting the message : Error: Platform version 131.0.3 is not compatible with miniVersion >=131.0.2 When I select OK- the site closes out. I cannot get access to even check the download. Thank you

所有回覆 (1)

TyDraniu
TyDraniu
  • Top 10 Contributor

Install Firefox again with a full installer. You shouldn't lose any data.

The full offline setup for Windows can be downloaded from https://www.mozilla.org/firefox/all/#product-desktop-release as downloading Firefox for Windows from mozilla.org may serve you the small online stub installer.

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder.

This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced.

You may have to disable security software temporarily in case the problem persists.