Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Can't log into Gmail

  • 1 回覆
  • 1 有這個問題
  • 71 次檢視
  • 最近回覆由 brownlfb

brownlfb
brownlfb
more options

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10. I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone. Is this a Firefox issue?
附加的畫面擷圖

由 brownlfb 於 修改

被選擇的解決方法

Update; In case anyone else has the issue I have it sorted! After I posted I saw the 'see also' 'Can't log into any Google account'. Following that link I saw a suggestion to remove all Google cookies which I have now done and all is back working as it should be!

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

brownlfb
brownlfb 提出問題者
more options

選擇的解決方法

Update; In case anyone else has the issue I have it sorted! After I posted I saw the 'see also' 'Can't log into any Google account'. Following that link I saw a suggestion to remove all Google cookies which I have now done and all is back working as it should be!