reCAPTCHA problems
I cannot log into a website using Firefox because I keep getting the following error The reCAPTCHA wasn't entered correctly. Go back and try it again.
This does not happen in Chrome or Edge. I have cleared everything in Firefox and even uninstalled Firefox and re-installed a clean version, 119.0 yet it still happens. This is a new condition I am experiencing has it has not happened before 119.0. I have also disabled all extensions and the same issue happens.
The following website I am trying to log into is https://www.thegearpage.net/ and it is a XenForo forum If there are any suggestion of settings or anything else that can help, it would be appreciated if you share.
所有回覆 (7)
Try disabling Tracking Protection for the site.
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings) or click the padlock icon (Clear cookies and site data) for the domain in the selected tab.
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
- https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages like blocked content.
zeroknight said
Try disabling Tracking Protection for the site.
Thanks for that info but that did not work.
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.
zeroknight said
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.
You are on to something. I tried accessing the site from work using Firefox 119 which does not share a profile with my personal Firefox at home. The website works so now I have to figure out why my profile is causing the issue.
I refreshed Firefox and everything works perfectly now with that website. THANK YOU!
The problem has returned. I even uninstalled firefox, removed all associated files and folders. Installed firefox and did not log in with my mozilla account so nothing would restore. I still get the ReCaptcha error.