搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

MP4 videos fail to play

  • 8 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 sprain5494

more options

MP4 videos fail to play with the following error messages:

  1. No video with supported format and MIME type found.
  2. Video can't be played because the file is corrupt.
  3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
  4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

  • issue began a 1-2 weeks ago
  • issue does not exist on chrome browser
  • MP4 videos can be downloaded and played successfully in applications other than firefox
  • other video formats play successfully in firefox
  • issue persists in troubleshoot mode
  • issue persists with hardware acceleration on/off
  • issue persists with tracking protection on/off
  • media.mp4.enabled is set to true
MP4 videos fail to play with the following error messages: # No video with supported format and MIME type found. # Video can't be played because the file is corrupt. # NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) # Error no decoder found for audio/mp4a-latm example video #1 on [https://tekeye.uk/html/html5-video-test-page https://tekeye.uk/html/html5-video-test-page] other notes: * issue began a 1-2 weeks ago * issue does not exist on chrome browser * MP4 videos can be downloaded and played successfully in applications other than firefox * other video formats play successfully in firefox * issue persists in troubleshoot mode * issue persists with hardware acceleration on/off * issue persists with tracking protection on/off * media.mp4.enabled is set to true

所有回覆 (8)

more options

It works for me. see screenshot Desktop or laptop Manufacture and Model?


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎30-‎Sep-‎22 OS build 25211.1010 Experience Windows Feature Experience Pack 1000.25211.1010.0

more options

jonzn4SUSE said

Desktop or laptop

desktop


jonzn4SUSE said

Manufacture and Model?

i built

more options

issue persists with new profile

由 sprain5494 於 修改

more options

more notes:

  1. issue exists in 105.0
  2. video plays in 104.0.2, but not audio

由 sprain5494 於 修改

more options

Can you update to the current version and see what happens? It works for me in Win7. see screenshot

more options

Did you test in Safe Mode?

more options

jonzn4SUSE said

Can you update to the current version and see what happens?

issue persists in 106.0.1

more options

jonzn4SUSE said

Did you test in Safe Mode?

issue persists in safe mode