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Lost 2FA

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

Antonio Di Rosa
Antonio Di Rosa
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Hello, Unfortunatly I have lost my 2FA app. Now I can't login to my Firefox using my e-mail. Is possible to delete account and register again?

Thanks, Antonio.

Hello, Unfortunatly I have lost my 2FA app. Now I can't login to my Firefox using my e-mail. Is possible to delete account and register again? Thanks, Antonio.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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No, that is not possible when you are locked out of an account due to 2FA issues. You will have to create a new account using a different email address.

Make sure to keep a backup copy of the 2FA recovery codes in a safe place.