Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

2 Factor Authentication: Invalid Codes

  • 3 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 cor-el

user3330563
user3330563
more options

I am setting up my account and when I try and get 2FA set up it is not working.

I click the, 'enable' button.

I scan the QR code with my Google Authentication app.

I enter the 6 digits into the appropriate space.

It says that is an invalid code.

Can anyone help?

Bets,

I am setting up my account and when I try and get 2FA set up it is not working. I click the, 'enable' button. I scan the QR code with my Google Authentication app. I enter the 6 digits into the appropriate space. It says that is an invalid code. Can anyone help? Bets,

被選擇的解決方法

Try a different app like Microsoft or DUO. Let try Google and see what happens.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

選擇的解決方法

Try a different app like Microsoft or DUO. Let try Google and see what happens.

由 jonzn4SUSE 於 修改

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I scanned the QR code in Firefox and then I had to download the recovery code txt file. Then put one of the codes in Firefox and it worked. In the authenticator app it shows my email address with Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that the time and timezone is right on all devices. Using a VPN also might have affect.

You can compare the code from the authenticator app with code generated by a TOTP extension on desktop.