X
點擊此處開啟此網站的行動版。

技術支援討論區

FF 73 crash after i update windows 10

已張貼

So i update FF to 73 today, which Windows also updating. But after restart, firefox always crash whenever i open it. Crash Reporter also cannot send the report with an error "the application did not leave an application data file". I had tried uninstalling it and deleting profile, but it doesn't work. Firefox Safe Mode and Refresh also do nothing. The only workaround was, using previous version of firefox (which i use now 72.0.2). Is there something wrong with windows update or the firefox? Please help. Thanks

So i update FF to 73 today, which Windows also updating. But after restart, firefox always crash whenever i open it. Crash Reporter also cannot send the report with an error "the application did not leave an application data file". I had tried uninstalling it and deleting profile, but it doesn't work. Firefox Safe Mode and Refresh also do nothing. The only workaround was, using previous version of firefox (which i use now 72.0.2). Is there something wrong with windows update or the firefox? Please help. Thanks

被選擇的解決方法

hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed

從原來的回覆中察看解決方案 1
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

更多資訊

philipp
  • Top 25 Contributor
  • Moderator
5348 個解決方法 23619 個答案

選擇的解決方法

hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed

hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed
這篇文章有幫助嗎? 1
引用

提出問題者

Oh my god! Thank you so much. So the problem was with 0patch huh... And yes, this fix it... thank you

Oh my god! Thank you so much. So the problem was with 0patch huh... And yes, this fix it... thank you
這篇文章有幫助嗎?
引用
dcregister 0 個解決方法 1 個答案

I don't have 0patch as far as I know? (How can I check?)

Otherwise exactly the same description as 'hisyamislam'

I've had to switch off automatic upgrade until I know what it is for sure - wasted so much time getting back to a clean install of 72.02.

I don't have 0patch as far as I know? (How can I check?) Otherwise exactly the same description as 'hisyamislam' I've had to switch off automatic upgrade until I know what it is for sure - wasted so much time getting back to a clean install of 72.02.
這篇文章有幫助嗎?
引用
zanotti1 0 個解決方法 7 個答案

有幫助的回覆

I have the same problem. Running W10. FF 72.0.2 updated to 73, and it was useless. Lost my bookmarks, no search engine appeared, no Options accessible. Had to do system reset to get back to 72.0.2. I tried again to update and the same thing happens. To my knowledge, I'm not using Opatch. There's a bug in there somewhere and I hope it will be fixed soon. I'm not updating again until a new FF update is out. This has never happened to me before the 73 update.

I have the same problem. Running W10. FF 72.0.2 updated to 73, and it was useless. Lost my bookmarks, no search engine appeared, no Options accessible. Had to do system reset to get back to 72.0.2. I tried again to update and the same thing happens. To my knowledge, I'm not using Opatch. There's a bug in there somewhere and I hope it will be fixed soon. I'm not updating again until a new FF update is out. This has never happened to me before the 73 update.

由 zanotti1 於 修改

這篇文章有幫助嗎? 1
引用
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題