Question

Trying to troubleshoot stability issues with my machine, please help dechipher Firefox crash

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1 有這個問題
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最近回覆由 FredMcD

4 年前

12/5/19, 7:24 AM

Hello, I have a simple request. I've been having stability issues with my new computer (1 month old), so far the NVIDIA graphics driver has crashed randomly 4 times this month, resulting in a frozen screen but with the computer working (ie music playing, responding to keystrokes, etc.)

Today I had Firefox and Discord crash *exactly at the same time*, and since Firefox recorded a crash dump I need help checking what caused it to crash. Was it a graphics issue? Or might it be a RAM issue? Any help is highly appreciated.

Crash ID: 02674cba-0ea2-4268-b883-e50ca3841358 https://crash-stats.mozilla.org/report/index/24a9526f-6ada-4f48-bbfa-083470191205

Hello, I have a simple request. I've been having stability issues with my new computer (1 month old), so far the NVIDIA graphics driver has crashed randomly 4 times this month, resulting in a frozen screen but with the computer working (ie music playing, responding to keystrokes, etc.) Today I had Firefox and Discord crash *exactly at the same time*, and since Firefox recorded a crash dump I need help checking what caused it to crash. Was it a graphics issue? Or might it be a RAM issue? Any help is highly appreciated. Crash ID: 02674cba-0ea2-4268-b883-e50ca3841358 https://crash-stats.mozilla.org/report/index/24a9526f-6ada-4f48-bbfa-083470191205