搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

YOU updated without my permission and deleted my bookmarks

more options

and every backup just says can't process

and every backup just says can't process

所有回覆 (1)

more options

Sorry to hear about this problem. Your Firefox reported that it is version 46, so I'm not sure what kind of update occurred. Could you clarify?

The format of the bookmarks-history file (Places database) changed around the time of Firefox 56. You probably cannot use the database from Firefox 56+ in an earlier version.

If your Firefox updated to a version newer than 55 and you downgraded to a version older than 56, that could be the problem.

Can you update to a current version higher than 55, either:

If that's not possible, you could try converting a recent bookmark backup file to an HTML-format file:

But for security reasons, you should update.