搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Passwords dissappeared from PC

  • 2 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 FredMcD

more options

Hello. Today i was asked to sign-in again to my Firefox account. After doing so i found out that my saved passwords have completely disappeared. I only have a 3 new entries in the saved passwords tab.

On my iPad's Firefox all the passwords are there. Because i imagined that i will lose passwords from the iPad also, before opening Firefox on the iPad i placed the iPad in flight mode. After opening Firefox i disabled logins sync. So now i have all the passwords on the iPad but not on PC.

I believe that if i enable login sync from my iPad the passwords will also be deleted from the iPad. Is this correct? How can i get the passwords from my iPad transferred to the PC?

Thank you!

Hello. Today i was asked to sign-in again to my Firefox account. After doing so i found out that my saved passwords have completely disappeared. I only have a 3 new entries in the saved passwords tab. On my iPad's Firefox all the passwords are there. Because i imagined that i will lose passwords from the iPad also, before opening Firefox on the iPad i placed the iPad in flight mode. After opening Firefox i disabled logins sync. So now i have all the passwords on the iPad but not on PC. I believe that if i enable login sync from my iPad the passwords will also be deleted from the iPad. Is this correct? How can i get the passwords from my iPad transferred to the PC? Thank you!

被選擇的解決方法

I managed to recover the passwords to the Firefox account and Firefox PC by doing: 1. Delete all saved passwords from Firefox PC (all 3 entries). 2. Logout of Firefox PC. 3. Enable Login sync from Firefox iPad. 4. Login to Firefox PC.

It worked. My saved passwords are now synced :)

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

I managed to recover the passwords to the Firefox account and Firefox PC by doing: 1. Delete all saved passwords from Firefox PC (all 3 entries). 2. Logout of Firefox PC. 3. Enable Login sync from Firefox iPad. 4. Login to Firefox PC.

It worked. My saved passwords are now synced :)

由 paulie_iwin 於 修改

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.