搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

My password won't work, I get code, enter code, want to change password, can't log in to do so. Whats up with that?

  • 3 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 GerBa

more options

I've had to do this every time I start Firefox.

I've had to do this every time I start Firefox.

被選擇的解決方法

Hey, So there is no service or login by default on Firefox that would ask for a code unless you have an add-on offering a service or a master password set up?

Start Firefox is Safe Mode to disable any third party parts of your profile: Diagnose Firefox issues using Troubleshoot Mode

Also if you can take a screenshot of what you are seeing, this will help me better understand the service that is showing you that code. It oddly does not sound like Firefox.

I look forward to your reply.

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

I called an administrator. Please wait

more options

選擇的解決方法

Hey, So there is no service or login by default on Firefox that would ask for a code unless you have an add-on offering a service or a master password set up?

Start Firefox is Safe Mode to disable any third party parts of your profile: Diagnose Firefox issues using Troubleshoot Mode

Also if you can take a screenshot of what you are seeing, this will help me better understand the service that is showing you that code. It oddly does not sound like Firefox.

I look forward to your reply.

more options

I believe the problem really lies with my ATT.net Yahoo/My Yahoo as I had the same situation with my Google browser after I began using it again. The problem is in either browser it will not accept the stored password and I am stumped as to what to do as it wont let me in to change the stored password. I'm so confused. I'm in now because I haven't tried to change the password from the code as I'm not sure what to do next.

Thank you for the responses.