搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox won't load any web pages after last update. Internet Explorer still works

  • 6 回覆
  • 9 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Firefox won't load any web pages since the last update. I have tried the suggestions on the support article page for this topic. Firefox is not being blocked by windows firewall. I have uninstalled my antivirus. I have reset my proxy settings according to the support article. Firefox still wont load any websites. I am running Windows 7.

Firefox won't load any web pages since the last update. I have tried the suggestions on the support article page for this topic. Firefox is not being blocked by windows firewall. I have uninstalled my antivirus. I have reset my proxy settings according to the support article. Firefox still wont load any websites. I am running Windows 7.

所有回覆 (6)

more options

Did this start with the last update? What Firefox were you using before?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

It did start after the last update. I don't know what version I was using before. I assume the one just before this one since I always keep Firefox up to date. I have already checked my firewall, Firefox is an allowed program and I've completely uninstalled my antivirus so tht is not interfering with it either. I have no other internet security currently installed

more options

jrkonkolesky said

I have already checked my firewall, Firefox is an allowed program

FredMcD said

Some problems occur when your Internet security program was set to trust the previous version of Firefox

This means the firewall knows v55, but not v56 (example).

more options

I have removed Mozilla from my firewall completely. Restarted the computer. And re-added it to the list of programs allowed through the firewall. It still does not load any web pages.

more options

I have even turned the firewall off completely and tried Mozilla with the same problem. Firefox won't load any pages

more options

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.