搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Since 12/7/17 update was installed, my laptop has slowed to a point where programs will not even load or open up.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Foxy2006

more options

Have done all the cleanups: cleared cache, old files, cookies, defragged drive, etc. It works fine on my desktop (Win 7) but not on my laptop (Win 10). Other programs take much time to load and use. Seems like to laptop has gone back 15 years in time with speed! H

Have done all the cleanups: cleared cache, old files, cookies, defragged drive, etc. It works fine on my desktop (Win 7) but not on my laptop (Win 10). Other programs take much time to load and use. Seems like to laptop has gone back 15 years in time with speed! H

被選擇的解決方法

You could try this please : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance

從原來的回覆中察看解決方案 👍 2

所有回覆 (2)

more options

選擇的解決方法

You could try this please : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance

more options

Pkshadow: Thanks much for your suggestion. I made the adjustment on my wife's laptop and it appears to have solved the slowness problem. I also made the adjustment on my desktop where Firefox was slowing and that also appears to have worked. Thanks much for you help. Take care.