Firefox doesn't load Amazon review options properly, I cannot rate a review as NOT HELPFUL. MS Edge allows me the option. What is wrong with Firefox?
Recently, using FIREFOX browser I've noticed that No matter what item it is on Amazon, in the product review section, I am not able to rate a review as NOT HELPFUL. It isn't an option because it is not there. The THUMBS UP icon is there, which is oddly different than it is when using MS EDGE browser, but there is no HELPFUL or NOT HELPFUL button to click. I thought this was an issue with Amazon, maybe they blocked me from letting them know that a person's opinion about a product was not useful information. I spoke with Amazon, and tried loading the web page using another browser while I waited for my turn in the queue. I used MS EDGE. The page loads fine using anything except FireFox.
Using Firefox recently I was frustrated for months trying to figure out why the drop down lists on web pages were showing as black text with black backgrounds (making the words in that list unreadable unless you had your mouse over the top of the word which changed the text to white on black so you could read it.) Finally, you (Mozilla) fixed that issue....whether you were aware of it or not. Where you aware of that one?
Now, I have to use a different browser if I wish to give a reviewer a NOGO on Amazon. I removed and reinstalled FIREFOX again today, nothing changed. Your browser does not load the page correctly (see the screen captures I've attached.)
被選擇的解決方法
No one else has this happening to them?
update----
Today, it's working like it should. I have not made any changes to any settings since I checked last time. I'm closing this long boring request for support that was never received nor needed, I guess. That is all....
從原來的回覆中察看解決方案 👍 0所有回覆 (7)
So you know This is staffed by Support Volunteers
Please update your Video Card Drivers they are 11mos old by what it shows here. Old drivers cause issues, keep them update as you do not know when support ends for it. https://www.geforce.com/drivers NVIDIA GeForce GTX 660
The past year has been gearing up for Firefox 57 Quantum (tried Developer edition myself today, fast) release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.
A complete Delete of the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Reinstall Current Release Firefox 56.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/
The above usually works. Though not all the time as there is your profile which could be causing the issue and then registry entries.
I would save doing the above till you get Firefox 57
So I have no idea but we try : https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently
Please let us know if this solved your issue or if need further assistance.
由 Shadow110 於 修改
I uninstalled Firefox and deleted all of the remaining folders yesterday and reinstalled with FF 57. That didn't resolve the problem.
I will update my video drivers. Do you really think that is going to solve a problem with the way that Firefox is displaying a web page? Look at the images I've uploaded. Firefox doesn't display the "Was this review Helpful to you (yes or no button)? option.
Could it be an AV web protection issue?
update - Updating the video drivers did not resolve the issue.
由 harlcarl 於 修改
It is a bug, it's been reported. 2 more days till final 57 release to see if fixed. Follow info to delete and update as URL will be updated from 56.0.2 to 57
I confirmed at work today that it happens on the computers running Windows 10 and using IE as the browser. MS Edge displays the page correctly. Thanks for finding out, I can stop pulling my hair out now.
Final Release of 57 is here, site gets it a day early. https://fileforum.betanews.com/detail/Mozilla-Firefox-for-Windows/1032985422/1 Will be on Mozilla Servers tomorrow.
Finally got a chance to download the latest greatest release of Firefox.
NOTHING HAS CHANGED, the amazon reviews area isn't display correctly.
Doesn't anyone else have the same problem?
On this machine, Internet Explorer displays the page the same way that Firefox does, WRONG. MS EDGE displays the page correctly. I guess I mark this topic closed and move on?
由 harlcarl 於 修改
選擇的解決方法
No one else has this happening to them?
update----
Today, it's working like it should. I have not made any changes to any settings since I checked last time. I'm closing this long boring request for support that was never received nor needed, I guess. That is all....
由 harlcarl 於 修改