Question

Website PCtech24 is a scam uploaded without my authority. How can I delete?

7 年前

6/12/17, 4:18 PM

i Have established they are scammers. They took money falsely which has been refunded. I want to delete all trace of their name from my computer.

👍 0

Answer 1 · 2017-06-12 16:18:39

philipp

6/12/17, 5:47 PM

hello, this sounds like a problem caused by adware on your pc.

please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Answer 2 · 2017-06-12 16:18:39

6/12/17, 6:40 PM