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Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

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Crash ID: bp-0b8f75db-c083-4250-8db3-de8682170130

I was using Firefox for a long time. Crashed. It keeps saying firefox crashed. I uninstalled Firefox and reinstalled it. I still get the same message.

Crash ID: bp-0b8f75db-c083-4250-8db3-de8682170130 I was using Firefox for a long time. Crashed. It keeps saying firefox crashed. I uninstalled Firefox and reinstalled it. I still get the same message.

被選擇的解決方法

Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 10 OS Version 10.0.14393

Signature: klsihk.dll@0x4e60


klsihk.dll = AO Kaspersky Lab

Update Kaspersky. If the problem continues, disable it.

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 10 OS Version 10.0.14393

Signature: klsihk.dll@0x4e60


klsihk.dll = AO Kaspersky Lab

Update Kaspersky. If the problem continues, disable it.