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Firefox won't load any pages except on first boot.

  • 2 回覆
  • 3 有這個問題
  • 3 次檢視
  • 最近回覆由 Rajada

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As of about the middle of last week, Firefox has begun acting up. It won't load any pages, but Chrome works fine. What happens is it just sits there infinitely spinning in the "connecting" phase. If I close Firefox and try to re-launch it, sometimes it will not launch at all. Other times a window will pop up telling me Firefox crashed but it can't send an error report. Re-installing Firefox fixes this, but only until I close and re-launch it. Anything past first boot just does the hang described above. This happens in safe mode as well, and is not related to hardware acceleration as far as I can tell. I'm not even sure if it is generating error or crash logs, as the pop up seems to indicate that it can't. I should add that I have tried uninstalling every add on as well.

As of about the middle of last week, Firefox has begun acting up. It won't load any pages, but Chrome works fine. What happens is it just sits there infinitely spinning in the "connecting" phase. If I close Firefox and try to re-launch it, sometimes it will not launch at all. Other times a window will pop up telling me Firefox crashed but it can't send an error report. Re-installing Firefox fixes this, but only until I close and re-launch it. Anything past first boot just does the hang described above. This happens in safe mode as well, and is not related to hardware acceleration as far as I can tell. I'm not even sure if it is generating error or crash logs, as the pop up seems to indicate that it can't. I should add that I have tried uninstalling every add on as well.

由 Rajada 於 修改

被選擇的解決方法

hi Rajada, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

hi Rajada, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

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I cannot say yet if this helped. I did as you recommended, and I will say it used to be installed in Program Files (x86). However, I determined that waking from sleep mode causes this issue to happen, so I will test that a few times and get back to whether or not the new install still does this.