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技術支援討論區

firefox and printing off the interest

已張貼

I recently changed over to FF from Internet Explorer. All seems fine except when I go into certain sites, like cooking shows, etc., and want to print off recipes, they are blocked. Why is this happening and how I make FF print off what I want and not what it wants?? Why doesn't FF have the ability to talk with a REAL LIVE person. Answers and questions and chats with other customers just doesn't do it sometimes, only real live people do!!

I recently changed over to FF from Internet Explorer. All seems fine except when I go into certain sites, like cooking shows, etc., and want to print off recipes, they are blocked. Why is this happening and how I make FF print off what I want and not what it wants?? Why doesn't FF have the ability to talk with a REAL LIVE person. Answers and questions and chats with other customers just doesn't do it sometimes, only real live people do!!

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Plug-in for detecting Nero Kwik Media.
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0

應用程式

  • Firefox 42.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/42.0/WINNT/en-US/

擴充套件

  • Trend Micro BEP Firefox Extension 9.1.0.1035 (tmbepff@trendmicro.com) (Inactive)
  • Trend Micro Osprey Firefox Extension 2.0.0.1083 ({BBB77B49-9FF4-4d5c-8FE2-92B1D6CD696C}) (Inactive)
  • Trend Micro Password Manager Firefox Extension 1.9.0.1188 ({8197dd50-b252-4b08-a1be-1277f22357bb}) (Inactive)
  • Trend Micro Toolbar 8.0.0.2049 ({22181a4d-af90-4ca3-a569-faed9118d6bc}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0152
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 12-12-2012
  • driverDate2:
  • driverVersion: 9.17.10.2932
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
jscher2000
  • Top 10 Contributor
8958 個解決方法 73399 個答案

Hi duzzie, Mozilla doesn't have the budget for telephone support, sorry. Not charging enough for Firefox, I guess...

When you say the printing is blocked, could you explain that in more detail?

For example, do you get a bar saying that Firefox has blocked a pop-up window? Usually then there will be a button to make an exception or to just show the window anyway.

Another thought: If you are using private browsing, you may notice a shield icon on the left end of the address bar indicating that the Tracking Protection feature has blocked something in the site. If the site isn't working normally, you can temporarily suspend Tracking Protection by clicking that icon and using the action button on the little panel that drops down. This article has more information on managing this new feature: What happened to Tracking Protection?.

Hi duzzie, Mozilla doesn't have the budget for telephone support, sorry. Not charging enough for Firefox, I guess... When you say the printing is blocked, could you explain that in more detail? For example, do you get a bar saying that Firefox has blocked a pop-up window? Usually then there will be a button to make an exception or to just show the window anyway. Another thought: If you are using private browsing, you may notice a shield icon on the left end of the address bar indicating that the Tracking Protection feature has blocked something in the site. If the site isn't working normally, you can temporarily suspend Tracking Protection by clicking that icon and using the action button on the little panel that drops down. This article has more information on managing this new feature: [[Tracking Protection in Private Browsing]].