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技術支援討論區

I am trying to add my certificates for my PIV and CAC reader required sites, however I am unable to upload my certificates.

已張貼

I am in the military and must have access to particular secured sites however Mozilla Firefox is no longer saving or using my certificates.

I am in the military and must have access to particular secured sites however Mozilla Firefox is no longer saving or using my certificates.

額外的系統細節

已安裝的外掛程式

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.12
  • Simple plug-in that handles Citrix connection files
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 18.0 r0
  • iPhoto6

應用程式

  • Firefox 40.0.3
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:40.0) Gecko/20100101 Firefox/40.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/40.0.3/Darwin/en-US/

擴充套件

  • CinemaPro1.2 0.95.22 (UCSN26038272@QZGIE4403652.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x 869
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4220 個解決方法 58899 個答案

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
guigs 1072 個解決方法 11697 個答案

More on secure certificates in Firefox: https://support.mozilla.org/en-US/kb/secure-website-certificate

How to import a certificate for reference:

  1. about:preferences#advanced
  2. Click on View Certificates
  3. Select "Your Certifcates, People, Servers, Authorities or Others" and Click Import...
  4. Navigate and click ok.

Are there any error messages? If not alternatives:

More on secure certificates in Firefox: [https://support.mozilla.org/en-US/kb/secure-website-certificate] How to import a certificate for reference: # about:preferences#advanced #Click on View Certificates #Select "Your Certifcates, People, Servers, Authorities or Others" and Click Import... #Navigate and click ok. Are there any error messages? If not alternatives: *[https://developer.mozilla.org/en-US/docs/Mozilla/Projects/NSS/tools/NSS_Tools_certutil MDN: certutil how to] *[https://developer.mozilla.org/en-US/docs/Mozilla/Projects/NSS/tools/NSS_Tools_pk12util MDN: Pk12util how to]
cor-el
  • Top 10 Contributor
  • Moderator
17407 個解決方法 157253 個答案

If you have ever reset/refresh Firefox then you can try to copy the cert8.db file form the "Old Firefox Data" folder on the desktop to the current Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

If you have ever reset/refresh Firefox then you can try to copy the cert8.db file form the "Old Firefox Data" folder on the desktop to the current Firefox profile folder. You can use this button to go to the current Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile