Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox continually freezes before even loading a webpage when trying to open, either in normal mode or in safe mode, and I have to "Force Quit" to close it.

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

This only started occurring after I updated Flash. I have since uninstalled Flash from my computer (Macbook Pro 13") and I have refreshed Firefox. Refreshing Firefox to the default settings worked for 1 night, but as soon as I "quit" Firefox and tried to open it again, it hangs up. If I open in normal mode I don't even get as far as my homepage opening, just a blank white screen. If I try to open in Safe Mode, it appears to open fine but as soon as I click anywhere on the page it freezes. In both instances I can only close it if I click "Force Quit."

This only started occurring after I updated Flash. I have since uninstalled Flash from my computer (Macbook Pro 13") and I have refreshed Firefox. Refreshing Firefox to the default settings worked for 1 night, but as soon as I "quit" Firefox and tried to open it again, it hangs up. If I open in normal mode I don't even get as far as my homepage opening, just a blank white screen. If I try to open in Safe Mode, it appears to open fine but as soon as I click anywhere on the page it freezes. In both instances I can only close it if I click "Force Quit."

所有回覆 (1)

more options

Are you running Firefox in a VM (virtual machine) environment? You could be seeing this bug:

  • bug 1180688 - On OSX 10.10 yosemite VM everything renders as black or white except popups/panels

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html