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Problem with starting to use Thunderbird account

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I am trying to set up Mozilla Thunderbird account because not happy with Windows live mail, but i keep getting the following notice when I try to get mail. I have found I can send mail ok.

Sending of password for user ........ did not succeed. Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

I am trying to set up Mozilla Thunderbird account because not happy with Windows live mail, but i keep getting the following notice when I try to get mail. I have found I can send mail ok. Sending of password for user ........ did not succeed. Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

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Sounds like your provider wants you to use IMAP instead of POP. Have you checked with them to see if the offer POP?

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