Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Windows reboots while using Firefox or Tbird, sometime corrupting passwords file.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 OldHud

OldHud
OldHud
more options

I don't know if my problem is Mozilla or something else, but the computer crashes (screen goes black and Windows XP reboots) while I'm using Thunderbird or Firefox. No crash report is generated. Several times, the password file has been corrupted. When I examine the corrupt password file in scratchpad, It's nothing but red squares (no readable text). The password file has been corrupted 3 times, but the crashes have happened a hundred times since the beginning of the year. I have updated Firefox and Thunderbird several times since the problem started. I moved the Tbird profiles folder to a different physical disk (I have 2 drives) but that didn't help. Any ideas?

I don't know if my problem is Mozilla or something else, but the computer crashes (screen goes black and Windows XP reboots) while I'm using Thunderbird or Firefox. No crash report is generated. Several times, the password file has been corrupted. When I examine the corrupt password file in scratchpad, It's nothing but red squares (no readable text). The password file has been corrupted 3 times, but the crashes have happened a hundred times since the beginning of the year. I have updated Firefox and Thunderbird several times since the problem started. I moved the Tbird profiles folder to a different physical disk (I have 2 drives) but that didn't help. Any ideas?

所有回覆 (2)

philipp
philipp
  • Moderator
more options

hello, please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general and see if this is making a difference in regards to the system crashes (that setting will take a restart of the browser to take effect).

OldHud
OldHud 提出問題者
more options

Thanks for the suggestion, but it crashed again and again corrupted the passwords file. I had tried disabling video hardware acceleration in Windows earlier, but that didn't help.

I don't really know if Firefox or Tbird are the problem, but the computer crashes when one of them is running. Of course, those are the programs I use the most.