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"Update could not be installed. Make sure there is not another instance of Firefox. Restart and try again." Again

已張貼

Started w/FF 29 something.on Win XP (Home) SP3

Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message.

The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***.

Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade...

Any ideas greatly appreciated.

Started w/FF 29 something.on Win XP (Home) SP3 Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message. The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***. Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade... Any ideas greatly appreciated.

被選擇的解決方法

FredMcD said

Save the full installer someplace. Restart the computer. Open your file browser. Go to the computers program folder. Look for any Mozilla and Firefox folders. Rename them by adding .old to them. Restart the computer again. Now try the full installer.

Will give this a try and report back.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • VLC media player Web Plugin 2.1.3
  • 5.1.30514.0
  • iTunes Detector Plug-in
  • Foxit Reader Plug-In For Firefox and Netscape
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0

更多資訊

FredMcD
  • Top 10 Contributor
4188 個解決方法 58461 個答案
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}

提出問題者

Already did that and tried to install in Safe Mode. (that worked the last time), but no luck. Still get that error.

Images are from the last instance but are the same now.

Already did that and tried to install in Safe Mode. (that worked the last time), but no luck. Still get that error. Images are from the last instance but are the same now.
FredMcD
  • Top 10 Contributor
4188 個解決方法 58461 個答案

Save the full installer someplace. Restart the computer. Open your file browser. Go to the computers program folder. Look for any Mozilla and Firefox folders. Rename them by adding .old to them. Restart the computer again. Now try the full installer.

Save the full installer someplace. Restart the computer. Open your file browser. Go to the computers program folder. Look for any Mozilla and Firefox folders. Rename them by adding '''.old''' to them. Restart the computer again. Now try the full installer.

選擇的解決方法

FredMcD said

Save the full installer someplace. Restart the computer. Open your file browser. Go to the computers program folder. Look for any Mozilla and Firefox folders. Rename them by adding .old to them. Restart the computer again. Now try the full installer.

Will give this a try and report back.

''FredMcD [[#answer-665620|said]]'' <blockquote> Save the full installer someplace. Restart the computer. Open your file browser. Go to the computers program folder. Look for any Mozilla and Firefox folders. Rename them by adding '''.old''' to them. Restart the computer again. Now try the full installer. </blockquote> Will give this a try and report back.

提出問題者

Thanks FredMcD...

That ***did*** work!!


Many Thanks

Thanks FredMcD... That ***did*** work!! Many Thanks
FredMcD
  • Top 10 Contributor
4188 個解決方法 58461 個答案

Very good work. Now, go back to the Programs folder and delete the OLD folders ( Not the new ones  ;-> )

Very good work. Now, go back to the Programs folder and delete the '''OLD''' folders ( Not the new ones ;-> )