I am receiving the following message " Unable to find Plumtree EDK.Net Web controls 3.1 Postback script library" what is this
The complete message is as follows: Unable to find Plumtree EDK.Net Web controls 3.1 Postback script library. Please install by running the EDK.Net Web controls 3.1 installer on the image server." It also recommends that I update Mozilla. This message occurs only when I try to access my banking site.
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According to that thread, it's an error on the server side.
Try the Firefox SafeMode - https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
If you can't troubleshoot that issue to a successful resolution, contact your bank.
Your System Details shows;
Installed Plug-ins
Shockwave Flash 13.0 r0 Shockwave Flash 11.8 r800 Shockwave Flash 11.7 r700
Having more than one version of a program may cause issues.
Update your Shockwave Flash v14. http://get.adobe.com/shockwave/ The link for Flash Player is: http://get.adobe.com/flashplayer/