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SuMo Bot
SuMo Bot

Email attachment icon is small dot with two curved brackets on each side, no paper clip. Clicking on it only offers option to download for offline use. Cannot find download after, not in download file. Cannot open attachments at all. Something changed, not sure what.

Email attachment icon is small dot with two curved brackets on each side, no paper clip. Clicking on it only offers option to download for offline use. Cannot find download after, not in download file. Cannot open attachments at all. Something changed, not sure what.

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Roland Tanglao
Roland Tanglao
  • Moderator

Hi dloeffort

Please try Thunderbird Troubleshoot Mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If that fixes the issue please let us know!

If it doesn't fix it: Please provide the following troubleshooting details to help us help you: 1. A screenshot of "Email attachment icon is small dot with two curved brackets on each side, no paper clip"

2. Please also let us know what version of Thunderbird you are using, your operating system e.g. Windows 11 and your email provider e.g. gmail, what 3rd party software like add-ons, anti-virus or firewalls you are using

Cheers! ...Roland

SuMo Bot
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