Ever since the new version of foxfire I can no longer listen to music while searching for something without the music distorting.
Ever since I got the firefox update I can no longer be listening to music and searching for something else without distortion. If I'm not on the web I can play music. If I'm streaming a radio show and I want to check my email the minute I start to move the arrow to open up something else I get horrible distortion. Makes the computer slow . I can't do karaoke stuff at all cuz it can't follow the words and play music at the same time without distortion. Being a singer , this is not a good thing. I hope someone can help me because it's a real drag. thank you, Frances
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Fyi: latest version of Firefox is 56.0.2 Try updating from Tools then About.
You have send info to Mozilla turned off so that gives us a great lack of info to try and help you. List your Firefox Version if return as well please list your Extensions.
Update your Flash Player to Version: 27.0.0.183 https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>
Update your sound card drivers and check in the Device Manager to see if Microsoft has changed your drivers as they can and will in Win 10. https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration as could be running sound though it's drivers.
See if Win10 is corrupted. 1. Repair System Registry and Files
(FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)
To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files
Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)
Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue.
Please let us know if this solved your issue or if need further assistance.