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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to find out if Silverlight is disabled in Mozilla's add-ons and fix it so I can insert attachments into my email.

  • 1 èsì
  • 3 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Xircal

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I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

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Click the Firefox button, go to Add-ons | Plugins. It appears to be enabled already though because your system details show "4.0.60310.0" which is the latest version of Silverlight.