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Talktalk not setting up

Derek Bull

Hi, I'm using Thunderbird okay for my Gmail account, no probs, but, I cannot get my talktalk email account set up on it. The settings are correct, honest! mail, port, password etc. I'm getting back; failed to connect to mail.talktalk.net/153.92.174.230 (port 993) from /193.168.1.17 (port 40740 after 3000ms: isConnected failed: ETIMEDOUT (Connection timed out) It's strange, almost as talktalk isn't there.

Hi, I'm using Thunderbird okay for my Gmail account, no probs, but, I cannot get my talktalk email account set up on it. The settings are correct, honest! mail, port, password etc. I'm getting back; failed to connect to mail.talktalk.net/153.92.174.230 (port 993) from /193.168.1.17 (port 40740 after 3000ms: isConnected failed: ETIMEDOUT (Connection timed out) It's strange, almost as talktalk isn't there.

All Replies (1)

Are you using any security app, VPN or firewall that could be blocking the connection. If so, please try after disabling them.

The issue is on the network communication side rather than authentication. See if the issue also exhibits on both wifi and cellular network.

Having you tested since you posted to rule out a temporary server issue on talktalk's end?

TalkTalks own status page indicates they're aware of email issues https://help-centre.talktalk.co.uk/Service_Status#

We're aware that some customers are currently experiencing issues with their Email services. We'd like to apologise for any inconvenince caused during this time and assure you that our engineers are working to restore the service as a priority.

Their server seems up at the moment from my location.

openssl s_client -connect imap.talktalk.net:993 Connecting to 153.92.174.230 CONNECTED(00000003)

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