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"Turn on VPN" Button Isn't Working

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  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Phantom
  • Open

pflippflop09
pflippflop09

Hello,

My firefox has been updated to include the new VPN feature, which I'm very excited for!, but when I click on the VPN button on my toolbar, and after I sign in, I can see the "Turn on VPN" button but nothing happens when I click on it. It's been like this for a couple of weeks now and I just assumed it was something that would be fixed eventually, knowing that this feature is still in beta. But now that it's been a few weeks with no change, I thought it best to actually reach out and bring it to your attention.

Thank you in advance for your time!

Kind regards, pflippflop09

Hello, My firefox has been updated to include the new VPN feature, which I'm very excited for!, but when I click on the VPN button on my toolbar, and after I sign in, I can see the "Turn on VPN" button but nothing happens when I click on it. It's been like this for a couple of weeks now and I just assumed it was something that would be fixed eventually, knowing that this feature is still in beta. But now that it's been a few weeks with no change, I thought it best to actually reach out and bring it to your attention. Thank you in advance for your time! Kind regards, pflippflop09

All Replies (1)

Phantom
Phantom

Hi,

The Firefox built-in VPN is offered in stages to users in the US, UK, Germany and France (starting with Firefox version 149), and in Canada starting with Firefox version 150. It may not be available to you yet, even if you’re in one of these locales, as the staged rollout takes time to reach everyone.

If the built-in VPN is available, you would see a VPN icon in the top-right corner of the toolbar, which opens a prompt to turn on the VPN. You would also need to sign in to a Mozilla account. For more information, see the Use built-in VPN in Firefox article.

If you wish, you can post your feedback about the Firefox built-in VPN to the Mozilla Connect thread.

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