the account Junk Settings

Thank you for the many tips in this section of your reply!

Flame icon color what a great way to know who marked the email spam. I've only seen red flames in my junk folder, guess Thunderbird working well. Seems Bluehost-marked spam mail don't even make it to Thunderbird.

Great idea to put all my own email addresses into 'personal address book'! Now I need to comb through my Collected Addresses to prevent other emails from accidentally getting spammed out!

I had no idea that I had set up Junk Settings also rather schizophrenically... I've just answered my own Spam vs Junk mystery!

All I can say is I'm so grateful for your help Toad-Hall! You've cleared up the boatload of issues/mysteries I experienced with Thunderbird through the decades! I was getting so frustrated with no one to ask...

' I notice that the 3 current IMAP accounts have both Junk and Spam. POP compassionkey account has Spam only, and POP kei@ account has Junk only. Maybe that's a function of the server? Kinda odd, I'm just curious that's all.

As a general rule: Pop accounts in Thunderbird create a 'Junk' folder. Imap accounts usually use the 'Spam' folder on the server.

For imap account which has Junk and Spam: Logon to the webmail account for an imap account/email address that shows both Junk and Spam. The server default folder is usually in the first upper section. It will contain emails that the server thinks are junk/spam. If you mark an email as spam when in webmail account, it will go into the server default folder which is likely to be the one called Spam. Now you will know what the server is using. This is the folder you would subscribe to see in imap account in Thunderbird. If you see a 'Junk' folder then it may have been a folder which previously existed - I suggest you do the following. In imap account:

• unsubscribe from seeing the 'Junk' folder
• subscribe to see the 'Spam' folder.

• Then in Account Settings > Junk Settings
• Under 'Destination and retention'
• Select 'Move new junk messages to'
• Select 'Other' (use this for Imap accounts) and select 'Spam on account name'

Go back to webmail account and delete the 'Junk' folder to stop further confusion.

As a heads up - recently the developers were altering code with folder names called 'Junk/Spam'. I had a gmail imap account which for a while used the server 'Spam' but was displaying the name as 'Junk' in Folder Pane - it caused much confusion - this was reported as a bug and now it's back to showing 'Spam' again which is same as server. But that's not the same as seeing both.

re :POP compassionkey account has Spam only Now that is odd. If you created a folder called Spam' it would explain it.

I just noticed that in Account Settings>Copies and Folders, I checked the 'Sent', 'Archives', 'Draft' settings in a different way! Right now I happened to have the 3 IMAP accounts set one way and the 2 POP accounts set the other way. See attached one of each type. I'm sure that's not good. Which way should it be? This could explain the schizophrenic Archive vs Archives folders

For IMAP - I would suggest to use 'Other' and then you can choose correct folder on account. For Pop use eg: 'Sent folder on' and account name.

re :Archive vs Archives folders

Pop accounts should create 'Archives' - this is a folder created automatically by Thunderbird when you select to 'Archive' an email. All Pop accounts will also offer 'Archive Options' where you can select to use: eg: yearly archived folders. Some IMAP also offer this option, in my case only gmail accounts do not offer it because by default gmail archives everything in the 'All Mail' folder which does not have subfolders. Then depending upon the email year date, it will create subfolders eg: 2015 for email whose date is 2015.

For imap accounts, it depends upon what is being used by the server. I have a BT account and they use 'Archive' on the server. As an example in my BT imap account, I subscribe to see the 'Archive' folder and I selected 'Archive Options' to do archive by year. so in Thunderbird

• Account Settings > Copies & Folders'
• Select 'keep message archives in:
• Select 'Other' and select 'Archive on account name'

In imap account I see: > Archive > > 2022 > > 2023

re: keikay@account If you see both 'Archive' and 'Archives' in same imap account subscribe list you need to find out which one is the default server folder. Logon to webmail and archive an email - note where it goes 'Archive' or 'Archives' ? If it puts it in 'Archive' then that is the one you need to use in imap account. In all cases when it's an imap account you must use whatever the server is using by default.

In Thunderbird: If 'Archives' has subfolders - move them into 'Archive' because we are assuming 'Archive' is the folder used by server.

then get Account Settings to use that 'Archive' folder.

• Account Settings > Copies & Folders'
• Select 'keep message archives in:
• Select 'Other' and select 'Archive on account name'

Then Unsubscribe from seeing 'Archives' Back in webmail - check the subfolders are now correctly under 'Archive' and then delete 'Archives' to stop further confusion.

For kay@ imap account I can see the subscribe list uses 'Archive'

For kay@ you need to use these settings:

• Account Settings > Copies & Folders'
• Select 'keep message archives in:
• Select 'Other' and select 'Archive on account name'

As the keikay@ account uses same server etc - I believe the server default is 'Archive' not 'Archives' - hence the info in previous comment to fix it.

In a previous comment I was talking about 'Spam' and 'Junk'.

Logon to the webmail account for an imap account/email address that shows both Junk and Spam. The server default folder is usually in the first upper section. It will contain emails that the server thinks are junk/spam. If you mark an email as spam when in webmail account, it will go into the server default folder which is likely to be the one called Spam.

But I've just noticed in the Subscribe list that your 'spam' is spelt with a small 's' and not a capital 'S'. Maybe your server actually does use a 'Junk' folder.

Please tell me - in webmail account - select an email as junk/spam and tell me where server put it - Junk or spam Because if it really is using 'Junk' then In imap account:

• unsubscribe from seeing the 'spam' folder
• subscribe to see the 'Junk' folder.

• Then in Account Settings > Junk Settings
• Under 'Destination and retention'
• Select 'Move new junk messages to'
• Select 'Other' (use this for Imap accounts) and select 'Junk on account name'

Go back to webmail account and delete the 'spam' folder to stop further confusion.