Ń ṣàfihàn àwọn ìbéèrè aṣàmì: Ṣàfihàn gbogbo àwọn ìbéèrè

Original HTML messages not displaying properly

For months I have been working around a problem with Original HTYML message displays in my inbox. I have to revert to message body as Simple HTML for it to be readable. … (kàsi)

For months I have been working around a problem with Original HTYML message displays in my inbox. I have to revert to message body as Simple HTML for it to be readable. Please see the screenshot.

Asked by srd-ann-arbor 2 àwọn ọ̀sẹ̀ tó kọjá

Last reply by srd-ann-arbor 8 àwọn wákàtí sẹ́hìn

Add outlook.com account to TB 143.0.1

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an … (kàsi)

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.

Asked by rgplantz 5 àwọn ọjọ́ tó kọjá

Last reply by rgplantz 1 ọjọ́ tó kọjá

Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (kàsi)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

Asked by kei7 1 oṣù sẹ́hìn

Last reply by kei7 4 àwọn ọjọ́ tó kọjá

Mail that is deleted no longer goes to the 'Trash' folder

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update). A few w… (kàsi)

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update).

A few weeks ago, I noticed that the 'Trash' folder on one of my IMAP accounts lost the 'Empty Trash' context menu item. Email I deleted still went to the 'Trash' folder, but I needed to delete them manually. 'Trash' folders on other accounts continued to work as expected.

This afternoon, I noticed that the deleted mails were no longer going to the 'Trash' folder. Looking this up online, I found the following old topic from 2023: https://support.mozilla.org/en-US/questions/1420657

However, the link cited within that post (https://support.mozilla.org/en-US/questions/1156586) no longer seems to exist and the details cited there no longer seems to be applicable as the interface and other details provided are no longer representative of the product today.

The elements of the post that seem applicable is a potential corruption of the 'Smart Mailboxes'. If I look at <ProfilePath>/Mail/smart mailboxes, I have several files associated with folders that may or may not be associated with the 'Trash' folder of the email account suffering from this problem. Given the date stamps, I'm not sure what they represent or even if they are involved in the currently running product.

Do note that I have been using this client for more going on 20 years.

Can you please provide updated troubleshooting steps and help me understand how I can map the folders under 'Mail' to the appropriate accounts to be sure I am not disturbing account email that is functioning properly.

Thanks in advance for the help,

AJ

Asked by asahukar 5 àwọn ọjọ́ tó kọjá

Last reply by asahukar 5 àwọn ọjọ́ tó kọjá

new email add strato

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then… (kàsi)

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then it searches and searches, and I can't cancel without forcibly closing Thunderbird. How can I change this? Why can't I do it manually? Antivirus and firewall are already disabled... it doesn't help.

new 143.0.01

Asked by Stefan M 5 àwọn ọjọ́ tó kọjá

Last reply by Stefan M 5 àwọn ọjọ́ tó kọjá

Thunderbird no longer saving drafts

Hello- I have the drafts being saved locally to a draft account but in the last week, drafts are disappearing rather than being saved. I did change severs over the summer… (kàsi)

Hello- I have the drafts being saved locally to a draft account but in the last week, drafts are disappearing rather than being saved. I did change severs over the summer and have had a slew of issues since then, but this is a new issue as of this week. I have multiple email accounts and this is happening on all of them. I am on a mac 140.3.1esr (aarch64). Thanks for any help- this is a debilitating issue.

Asked by joesgrille 6 àwọn ọjọ́ tó kọjá