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Issue 1: When using Shift+F5 to Get All New Messages: This command used to go through my accounts within several seconds; but now this can take several minutes. What changed to cause this?

Issue 2: I have one account that is having server problems... causing must click popups in TB. How do I exclude this account when using Shift+F5? I've tried Unchecking the boxes for "Check for new messages at startup" and "Check for new messages every xx minutes". And one help result suggests "Disable immediate notifications: Uncheck"; but I do not see such a setting.

I have been using Thunderbird for over 5 years. I am presently using version 128.11.1esr and I update it often. Many e-mails have been put into an "Archive" folder but I just noticed that all of the items put there are now gone. The "Archive" folder is empty. The account that this is attached to is AOL, xxx@verizon.net.

Are there any thoughts on how this could have happened? I am hoping I can get the items back.

Thanks for your thoughts, Steve H.

Can I find all my emails again please please help me!!!

I don't even know how to explain what happened - I just know this is my booked jobs for the rest of the 2025!! The folders are "greyed out" and it says "0kb"

I see the emails on webmail though - but not my own answer emails and not in folders (= very messy)

I really really don't know what to do!

THANK YOU SO MUCH in advance

Hello. I am trying to send emails from Thunderbird 128/140 for Linux via Exchange Server 2010 via SMTP. SMTP authorization is performed using Kerberos/GSSAPI, without connection encryption (Connection security: Note). An error occurs when sending: "Sending of the message failed. The Kerberos/GSSAPI ticket was not accepted by the Outgoing server (SMTP) test.domain.name. Please check that you are logged in to the kerberos/GSSAPI realm" Error console: mailnews.smtp: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMailAuthModule.getNextToken]

   getNextGssapiToken resource:///modules/MailAuthenticator.sys.mjs:117
   _actionAUTH_GSSAPI resource:///modules/SmtpClient.sys.mjs:1145
   _onCommand resource:///modules/SmtpClient.sys.mjs:605
   _parse resource:///modules/SmtpClient.sys.mjs:402
   _onData resource:///modules/SmtpClient.sys.mjs:459

SmtpClient.sys.mjs:1147:19

mailnews.smtp: Authentication failed: AUTH GSSAPI SmtpClient.sys.mjs:784:17

   _onAuthFailed resource:///modules/SmtpClient.sys.mjs:784
   _actionAUTHComplete resource:///modules/SmtpClient.sys.mjs:1185
   _actionAUTH_GSSAPI resource:///modules/SmtpClient.sys.mjs:1148
   _onCommand resource:///modules/SmtpClient.sys.mjs:605
   _parse resource:///modules/SmtpClient.sys.mjs:402
   _onData resource:///modules/SmtpClient.sys.mjs:459

IMAP with Kerberos/GSSAPI is works correctly. Evolution works correctly with the same SMTP settings (it logs in and sends emails).

Hello My wife was writing a long email and saved at regular intervals. Today my wife asked where here email, in drafts, was as she could only find one with a few characters for the message .... it's possible that she has blank the whole draft at some point and hence the saved draft with just 3 characters. Is there anyway to access the previosuly saved versions? Even if she could access one which only had 3/4 or 1/2 of what she typed it would help .... I feel that the lastest version of the saved message is all she has ?? Anyone know different? Many thanks in anticipation Neill

I have mail in my calendar. [email removed]@gmail.com there is a reminder in the calendar. As a task. I can't delete it. Server error. It is not available on the Gmail server.

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.

As everyone using Thunderbird knows, TB folders are displayed in a column down the left side. Four of those folders are named "New Folder With Items" (three with numbers appended to the name). Those folders are empty, and I have no idea how they got there in the first place. I've tried deleting them but they always remain as before. I've attached a screenshot of those folders.

This is not a "serious" problem, just an annoying one. Any ideas how to actually delete those folders?

I get lots of emails & like to reread some of them. I archive really important ones but nothing stays in my inbox more than a day or two, then they disappear. What's happening? I've changed no settings

"Connection to outgoing server (SMTP) smtp.rcn.com timed out". I called RCN support and they said my settings looked OK and I tried various combinations but nothing works. I tried turning off firewall but that didn't help. They suggested I contact Thunderbird.

This has been working for years but my last sent message was 4/27/2024. Obviously I don't use the account much!

Server smtp.rcn.com is OK and I tried both ports that RCN said should work. Connection security SSL/TLS (I tried others). Authentication method - encrypted password (I tried others). Username should be OK too - my name before the @rcn.com. That has been that way for a long time.

Any ideas? I can receive emails just fine.

I am on the latest release. 139.0.1 (64-bit)

Thanks!

After upgrading the Thunderbird Desktop, when editing the email, I found that the previously saved email template could not be found, and there was no entry to open the template in the menu bar either. I couldn't find a solution, please help. (PS. In the red box of the screenshot, it was originally a mail template.)