Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

I already did multiple post. Comprehensive Feedback Report: Addressing Critical User Experience Failures and Underlying Philosophical Misalignments (https://connect.mozilla.org/t5/discussions/comprehensive-feedback-report-addressing-critical-user/td-p/104231)

Feature Request: Enhanced Video Quality Switching & Feedback (as per discussion thread: https://connect.mozilla.org/t5/discussions/feature-request-enhanced-video-quality-switching-amp-feed...)

But nothing is working.

The posts there will be looked at and actioned by staff as nessescary as well as giving the broader external community a chance to comment and add weight or them.