
Scrape all of my emails for most commonly asked questions to add into an FAQ???
Looking to build an FAQ on the most asked questions we get.. Is there a way to use an Ai to scrape my emails to find questions and collate them into a list????
All Replies (2)
You would need to export your messages from your mail provider to your computer, and then feed them from your PC into an AI tool.
How you decide which AI tool to use is something you would need to research, and have nothing to do with Thunderbird
Export your emails (e.g. via Gmail Takeout or Outlook export).
Use an email parser tool (like Clean Email or Mailparser) to extract message text.
Run a simple AI or text analysis tool to detect repeated questions or patterns.
Group and summarize the common questions.
Write clear answers and organize them into an FAQ page.
Always make sure you're handling personal data legally and ethically — especially if emails include customer info.