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Got a new laptop, signed into Firefox and my bookmarks are not there

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I got a new work laptop. My Passbolt account was lost with old laptop. I had to reset Firefox password to access on new device. My bookmarks are gone.

I got a new work laptop. My Passbolt account was lost with old laptop. I had to reset Firefox password to access on new device. My bookmarks are gone.

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Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.