Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Browser won't open page

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 120 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD
  • A ti fi pamọ́ fọ́jọ́ pípẹ́

From my laptop I have been entering a sweepstakes on HGTV. I enter my email address, hit "Enter" and it takes me to a second screen where I also should hit "Enter." All of a sudden, the "Enter" button on the second screen does not work. It does work on my phone so I know it isn't the website. Any ideas?

From my laptop I have been entering a sweepstakes on HGTV. I enter my email address, hit "Enter" and it takes me to a second screen where I also should hit "Enter." All of a sudden, the "Enter" button on the second screen does not work. It does work on my phone so I know it isn't the website. Any ideas?

All Replies (1)

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.