Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox Crashed and I lost saved logins

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

user3693720
user3693720
more options

My firefox crashed and my pc restarted. Now my firefox broiwser seems to have updated (version 87.0 64 Bit Wiondows10) but all bookmarks, saved login were lost in the process.

I managed to restore the bookmarks by finding my old bookmark files via %APPDATA%\Mozilla\Firefox\Profiles\

I also found the old files - logins.json and key4.db files. But how do i restore them?

I basically want to restore all my lost login details. please help !!

My firefox crashed and my pc restarted. Now my firefox broiwser seems to have updated (version 87.0 64 Bit Wiondows10) but all bookmarks, saved login were lost in the process. I managed to restore the bookmarks by finding my old bookmark files via %APPDATA%\Mozilla\Firefox\Profiles\ I also found the old files - logins.json and key4.db files. But how do i restore them? I basically want to restore all my lost login details. please help !!

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible