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Thunderbird freezes when I select more than one email at the message panel

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ barba_ruiva

barba_ruiva
barba_ruiva
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Hi all,

At inbox, when I select more than one email (at the message panel, where I can see the headers), using shift key, Thunderbird just freeze.

I just got finish a fresh install of Windows 10.

Already try to enter in safe mode, but the problem persists.

Hope some one can help me out.

Thanks,

André

Hi all, At inbox, when I select more than one email (at the message panel, where I can see the headers), using shift key, Thunderbird just freeze. I just got finish a fresh install of Windows 10. Already try to enter in safe mode, but the problem persists. Hope some one can help me out. Thanks, André

Ọ̀nà àbáyọ tí a yàn

Please start win10 in safe mode per https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Better?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
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Ọ̀nà àbáyọ Tí a Yàn

Please start win10 in safe mode per https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Better?

barba_ruiva
barba_ruiva Ìbéèrè olóhun
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Wayne,

Thanks for your time!

After start windows in safe mode I opened Thunderbird and everything was fine. I could select more than one message without freeze.

Strange was when I restarted Windows regularly, Thunderbird still working fine! Without any freeze after selecting more than one message.

Didn't understand what solved the problem!

THANKS AGAIN!

André Cestari