i cannot log out of my gmail account
Hi I cannot log out of my gmail account. When i click my picture on the top right now options are displayed? Nothing happens. Le
Hi
I cannot log out of my gmail account. When i click my picture on the top right now options are displayed? Nothing happens.
Le
All Replies (1)
Hi there.
Page elements not working correctly could be due to server issues, bad cache, add-on interference or external interference. It could also be a problem with Firefox.
To try and solve these in order, please try the following:
- Make sure your Firefox is up to date by visiting https://www.mozilla.org/en-GB/firefox/new/ (you are on 45.0 according to your technical details, the newest version for your OS is 45.0.1).
- Reload the page without using cached data; press Ctrl + F5. You can check that this shortcut is valid at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly.
- Go to about:addons, select the Plugins tab and set all plugins to Never Activate. Then start Firefox in Safe Mode, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode, to disable Themes and Extensions and override some settings that may cause issues.
- Finally, if none of the above work, we can suspect a corrupt profile or antivirus or malware interference to be the case and go from there.
Ti ṣàtúnṣe