Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why can't I watch HD videos?

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 38 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ reevesCFC

reevesCFC
reevesCFC
more options

When I am watching videos on Youtube, I only have the 360p option for video quality. Also, when I fullscreen a video on other sites, it stays as 360p. It used to switch to HD. On other browsers everything seems normal. I've got the latest version of Firefox.

When I am watching videos on Youtube, I only have the 360p option for video quality. Also, when I fullscreen a video on other sites, it stays as 360p. It used to switch to HD. On other browsers everything seems normal. I've got the latest version of Firefox.

Ọ̀nà àbáyọ tí a yàn

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio problems on Firefox for Windows N editions

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Ọ̀nà àbáyọ Tí a Yàn

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio problems on Firefox for Windows N editions

reevesCFC
reevesCFC Ìbéèrè olóhun
more options

philipp said

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio problems on Firefox for Windows N editions

Thanks a lot.