Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.
Ti yanjú A ti fi pamọ́ fọ́jọ́ pípẹ́

HTML5 player video freezing but audio is fine

FredMcD replied
DarkFireSerpent

Im using the current stable version of Firefox, but on Youtube it seems whenever I play a video every few seconds the video will freeze and sometimes display the buffering icon, but the audio continues on fine. I am using hte HTML5 player and it does not do this using any other browsers. I have tried turning Hardware Acceleration on and off, but the problem persists regardless.

Im using the current stable version of Firefox, but on Youtube it seems whenever I play a video every few seconds the video will freeze and sometimes display the buffering icon, but the audio continues on fine. I am using hte HTML5 player and it does not do this using any other browsers. I have tried turning Hardware Acceleration on and off, but the problem persists regardless.
Ka ìdáhùn ni ìṣètò kíkà

Ọ̀nà àbáyọ Tí a Yàn

I did a reset of Firefox and disabled plug-ins that were not useful and the problem seems to have gone, so it was either a bad plug-in or a corrupted install I guess.

All Replies (4)

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

The only one that needed updating was Flash Player, and after updating, the problem persists.

Ọ̀nà àbáyọ Tí a Yàn

I did a reset of Firefox and disabled plug-ins that were not useful and the problem seems to have gone, so it was either a bad plug-in or a corrupted install I guess.

Good work. Try enabling one plugin and restart Firefox. Continue until the problem comes back.