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lost bookmarks after password reset

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Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Isisombulu esikhethiweyo

Restore bookmarks from backup or move them to another computer https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Or, see if the Profile Manager Page part of this solution will help - https://support.mozilla.org/en-US/questions/1387693

Funda le mpendulo kwimeko leyo 👍 1

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Isisombululo esiKhethiweyo

Restore bookmarks from backup or move them to another computer https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Or, see if the Profile Manager Page part of this solution will help - https://support.mozilla.org/en-US/questions/1387693

Helpful?

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Unfortunately, the only backup dates today. But the about:profiles did the trick! Thank you! <3

Helpful?

Buza umbuzo

Kufuneka ungene eakhawuntini yakho ukuphendula okuthunyelweyo. Nceda uqale imibuzo emitsha, ukuba awukabinayo iakhawunti.