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When I go to a certain website, I get "site does not exist." It just started doing this.

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Just today, when I go to a particular website, I get the message " site does not exist". All other websites work OK. Also, when watching Youtube videos, I get very brief random buzzing sounds, they only last a split second and the videos seem to freeze momentarily at the same time. The sounds are random, I can watch something for a while and no buzzing and then I could have 2 or 3 buzzing occurrences within, say, 30 seconds. This happens on all videos on the web not just those in Youtube. I have Windows 10. I don't remember this happening with Windows 7.

Just today, when I go to a particular website, I get the message " site does not exist". All other websites work OK. Also, when watching Youtube videos, I get very brief random buzzing sounds, they only last a split second and the videos seem to freeze momentarily at the same time. The sounds are random, I can watch something for a while and no buzzing and then I could have 2 or 3 buzzing occurrences within, say, 30 seconds. This happens on all videos on the web not just those in Youtube. I have Windows 10. I don't remember this happening with Windows 7.

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Hi, Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and Cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.