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Yiñ denc

why am i not able to view videos on internet,whenever i try viewing a video firefox hangs my laptop? i have to shut my lappy forcefully since last 3-4days. help

emashu

i am not aware what has gone wrong with my lappy! in these last 3-4days i have not been able to view any video! please help me with the technical aspect of the problem! my lappy stops behaving normal whenever i have opened a video file! mouse loses its control in a while and sometimes there's a pop asking me whether to stop plugin or continue. i have stopped plugin everytime yet nothing significant happens! on few instances i have been able to avoid my lappy hanging but it becomes impossible to close firefox! it even alt+f4 doesnt help!

please help me how do i fix this and get my acess to video hassle free like before

i am not aware what has gone wrong with my lappy! in these last 3-4days i have not been able to view any video! please help me with the technical aspect of the problem! my lappy stops behaving normal whenever i have opened a video file! mouse loses its control in a while and sometimes there's a pop asking me whether to stop plugin or continue. i have stopped plugin everytime yet nothing significant happens! on few instances i have been able to avoid my lappy hanging but it becomes impossible to close firefox! it even alt+f4 doesnt help! please help me how do i fix this and get my acess to video hassle free like before

All Replies (1)

Hello,

Most videos on the internet are played using the Adobe Flash plugin.

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:

I hope this helps. Let me know if not.