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why firefox crashes in both the systems when me and my friend uses facebook vedio call

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 30 views
  • i mujjee tontu mooy profvivi

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me and my friend was using facebook vedio call and it seems both of our browsers crashed and asked for reset. what is its cause , is it any security problem?

me and my friend was using facebook vedio call and it seems both of our browsers crashed and asked for reset. what is its cause , is it any security problem?

All Replies (4)

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If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

See also:

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bp-ee2e3212-7cd8-4f2b-8a96-312052130228 i think this is my crash id pls help me

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That is a crash caused by the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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f6956cff-77a8-4a2f-88df-fd7a6fe3ff21-browser f6956cff-77a8-4a2f-88df-fd7a6fe3ff21 sir kindly check these 2 crash reports also and let me know this was from my friends system