Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm having issues going back to a previous page after clicking anything on a freshly loaded page. How do I fix this issue?

more options

Like I said, it happens on a fresh page on a new tab. If I click on a link on the tab, I go to the next page on the tab. However, the back button is grayed out. Unless I go to history, I cannot go back to the previous page I was on. On that same tab, if I click on a link on the second page, then I am able to go back to the previous page, but not the first page. This also affects my homepage as I am unable to reload anything on my homepage unless I click on something first... This all started after the latest Firefox update.

Like I said, it happens on a fresh page on a new tab. If I click on a link on the tab, I go to the next page on the tab. However, the back button is grayed out. Unless I go to history, I cannot go back to the previous page I was on. On that same tab, if I click on a link on the second page, then I am able to go back to the previous page, but not the first page. This also affects my homepage as I am unable to reload anything on my homepage unless I click on something first... This all started after the latest Firefox update.

All Replies (1)

more options

For all who also have this problem, the answers are found below:

https://support.mozilla.com/en-US/questions/791207#answer-145871

https://support.mozilla.com/en-US/questions/784951

It seems to be something to do with McAfee Site Advisor 3.3 - A bug of some sort. When I went to tools -> addons -> extensions and disabled site advisor and restarted FireFox, the issue was no longer there. Hope this helps you.

And if those don't help, maybe this will:

https://support.mozilla.com/en-US/questions/786091

Hope this helps.