Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to download a pdf file, it just hangs and locks up my computer causing me to power down. How do I fix this?

more options

Whenever I try to download a pdf file, Firefox hangs and my only recourse is to power down and power up again. I have to use IE to get the pdf I am after.

Whenever I try to download a pdf file, Firefox hangs and my only recourse is to power down and power up again. I have to use IE to get the pdf I am after.

All Replies (1)

more options

You have two PDF "reader" plugins installed. Try disabling one of them. Tools > Addons > Plugins