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I can't get access to my new e mails on Thunderbird

morridge

I stopped getting e mails 9 days ago on Thunderbird. I found out that plusnet that used to have me had passed on to greenby. I can get onto greenby but i would prefer to be on Thunderbird because of my saved business e mails. Mike

I stopped getting e mails 9 days ago on Thunderbird. I found out that plusnet that used to have me had passed on to greenby. I can get onto greenby but i would prefer to be on Thunderbird because of my saved business e mails. Mike

All Replies (1)

I have heard in passing about the Plusnet-to-Greenby migration, but I don't know much about it. I did find this page with some information about it. Have you read it and seen what parts apply to you? I note that they will notify you when the migration happens. Have they done so? Also, after migration you will only get it for free for two years.

https://greenby.com/support/knowledgebase/faqs

Here's another page that describes the proper server settings, depending on what your former provider was.

https://greenby.com/support/knowledgebase/article/29

and some more information from Plusnet:

https://www.plus.net/help/email-account-changes/

Information is scarce and vague about this. You may need to contact them to confirm your server settings.

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